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Who we are

The confidentiality of your personal data is important to us. This commitment to respect the privacy explains to you what personal data FIBRO METALS SRL collects from you, through our interactions and how we use the respective data.

Our identification data are as follows: Company name: FIBRO METALS SRL address of the registered office: Aleea Zmeurei, no.18, bl. U7, sc. A, et.1, ap. 7, room 2, CONSTANTA Jud, email

What is personal data?

By "personal data" is meant the unique individual information regarding an identified or identifiable natural person ("data subject"), referring to the name, address, Personal Numeric Code, IP or telephone number, location data, an online identifier, or to one or more specific elements, its own physical, physiological, genetic, mental, economic, cultural or social identity.

Each time we request your personal data we will explain the purpose for which we are needed, where we keep your data and who has access to it. Of course, we inform you that whenever you want, we provide you with the information we hold about you and of course we will delete them if you ask us to do so.

What personal data we collect and why we collect them

We collect personal data to be able to respond successfully to your requests. You provide some of this data directly, for example, when you write us a message through the contact form or, indirectly, identification data through your IP address. We do not use your IP address to identify you, but we inform you that it is stored when you access our site - mainly for security reasons. You have the right to request the deletion of the IP!

Depending on the interactions you have with our site, the personal data we collect are the following:

· Name and surname - for identification;

· Email address - for communication;

· Telephone number - for communication;

· Message - A field where you can expose your problem or question.

The personal data requested at the time of transmission of the message are used ONLY to be able to contact you and respond to your request. Later, the data provided by the tax code will be requested for invoicing the ordered products if necessary.

Data transmitted involuntarily, when interacting with our website:

IP Address - When you visit our site, the IP address is registered. But we do NOT use your IP address to identify you or to be used for other purposes.

The operating system, the browser, the browsing activity and other information about how you interacted with the site. We may collect this information through the use of cookies or other similar technologies.


We only use cookies for statistics, cookies that can be disabled directly from your browser. Statistical cookies help site owners understand how visitors interact with websites by collecting and reporting information anonymously. The service providers we work with to measure site traffic is Google Analytics.

What is the legal basis for processing this data?

The data that we provide voluntarily (name, first name, telephone, email address) - the legal basis is to make requests at the request of the data subject before the conclusion of a contract (art. 6 paragraph (1) letter bsi c of Regulation (EU) 679/2016).

We use the data to issue your tax bill, if applicable.

Regarding the data that we collect automatically through the use of cookies or other similar technologies, the basis for processing is consent. With the access to the site, and selecting the OK / OK option, you validly consent to the processing.

What is the purpose of data collection and how do we use your personal information

You can opt in to the data we collect. When you are asked to provide personal data, you have the right to refuse. If you choose not to provide the data that is necessary to provide a service or to communicate with us, there is a possibility that you cannot obtain the information you want (for example, by sending information you can place an order on the site).

-Name and surname-

How do we use your first and last name?

Contact with youIt is necessary for you to provide us with certain personal data in order to start the communication in order to conclude a contract.
Fraud detection and preventionIn order to prevent the use of your data by other users, we need to send you emails to confirm your identity.
Customer supportWe use the data to provide customer service and support services (details) either directly or through a call center.


—-Informatii despre telefon, laptop sau tableta si despre cum folosesti siteul

Informatiile pe care ni le dai cand navighezi pe siteul nostru, inclusiv adresa IP si tipul dispozitivului. Totodata, salvam informatii despre modul in care folosesti siteul si aplicatia.

 -Information about your phone, laptop or tablet and how you use the siteThe information you give us when you browse our site, including the IP address and type of device. We also save information about how you use the site and the application.


How we use information about your phone, laptop or tablet and how you use the site.Why?
We improve your experience on the site, offering you the version best adapted to your device.Offering the best browsing experience on the site.
We protect the site to prevent and detect fraud against you or our site.In order to ensure the confidentiality of data.


You are not obligated to provide us with any of the above information, but if you do not do so, you may not be able to enjoy the full browsing experience on our site.

Data retention period.We store personal data only for the period necessary to fulfill the purposes, but only until the moment when you decide to deactivate your user account. If we have issued you an invoice, your data will be stored for 10 years, according to the law. 

Who do we share personal data with?We will not disclose your information to third parties for use in their own marketing or commercial purposes without your consent.However, we may disclose your information to the following entities:Service providers. We may disclose your information to other companies that provide services to us and act as proxies, such as companies that assist us with billing, companies that maintain the website, or that send e-mails on our behalf.These entities are carefully selected to ensure that they meet the specific requirements for the protection of personal data. These entities have a limited ability to use your information for purposes other than providing us with services;The information provided by you, which contains identification data may be used for the purpose of preparing employment documents and other documents aimed exclusively at employment or for commercial communications or responses to requests sent by you, and in case of legitimate requests, will be sent to the state authorities: the Territorial Labor Inspectorate, the Employment Agency, Judicial Authorities, other parties with your consent or to your instructions.In addition to the disclosures described in this Privacy Policy, we may disclose information to third parties to whom you consent or request that we disclose such disclosure.The data stored by the client on the servers of FIBRO METALS SRL within the contracted hosting services remain the property of the client.FIBRO METALS SRL will not access and use this data unless it is necessary to ensure the functionality of the services (database repair, restore backup files, troubleshoot site errors).

What rights do you have as a data subject?The protection of individuals with regard to the processing of personal data is a fundamental right. Article 8 (1) of the Charter of Fundamental Rights of the European Union ('the Charter') and Article 16 (1) of the Treaty on the Functioning of the European Union (TFEU) provide for the right of everyone to the protection of personal data.The rights of data subjects regarding the protection of persons with regard to the processing of personal data and the free movement of such data: the right to information and access; the right to intervene on the data; the right to rectification; the right to delete data; the right to restrict processing; the right to data portability; the right of opposition and the automated individual decision-making process, including the creation of profiles; the right to file a complaint with the supervisory authority (



  • you want to find out more details about the information on this page,
  • you want us to stop using the information we have about you,
  • you want to exercise any of the rights listed above,
  • or if you have a complaint against us.Please write to us at the email address info (at)


Processing of personal data only for the purpose of performing the services correctly: FIBRO METALS SRL will never process your information for purposes other than those for the provision of services (marketing, etc.). Applying strict security standards on servers and infrastructure to ensure a high level of security for our customers. Report any data breaches without "undue delay". As an authorized person (Web Hosting, Servers), from the perspective of the Regulation, we process only the personal data that you have established, for the time indicated and for the purposes imposed by you as an operator. We assure you that your data is secure, remains your property and is stored only on servers in Romania. The back-up system is very well implemented and secure, located in the European space, and no one but our staff in the technical department has access to these systems.



Your personal data may be processed by other entities designated by FIBRO METALS SRL to process the data in its name and on its behalf. However, FIBRO METALS SRL remains the operator of your data. Thus, it is possible to transmit data to public authorities, external consultants, to whom we have outsourced the provision of certain services in Romania or outside it or the European Union / European Economic Area, but always ensuring that we establish adequate guarantees for data protection ( for example, contractual confidentiality and data protection clauses). You have the right to request access to your personal data from the controller, to rectify, delete or limit the processing, as well as the right not to have it processed or transferred. You also have the right to data portability under certain conditions. The purpose of processing personal data is limited to carrying out the activity of providing products ordered by customers. We will process personal data in a manner consistent with EU Regulation 2016/679; the legal basis being the conclusion and execution of the contract in case of order processing (according to Art. 6 paragraph (1) letter (b), of the GDPR).The personal data processed include name, surname, address, telephone number, e-mail address, CNP, date of birth of the customer and details of orders sent to the subscriber. Your personal data will be stored and processed for a period necessary to achieve the purpose of the processing. Starting with May 25, 2018, you can contact the person responsible for personal data protection at the following e-mail address: info (at) fibrometals.roYou can oppose at any time and without justification the processing of your personal data for direct marketing purposes, by sending to FIBRO METALS SRL (by accessing the contact form at info (at) or you can send us a written request, In this case, your request will be submitted to the specialized department of FIBRO METALS SRL, it is possible to receive a message confirming that the option has been noted, as well as any other necessary information, as appropriate.

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